Privacy Policy

Effective Date: February 18, 2026

At Mentozo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for expert guidance and counseling on online degree programs.

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name and contact details (email address, phone number, mailing address)
• Educational background and academic qualifications
• Career information, work experience, and professional interests
• Program preferences and application details
• Communication history and correspondence with our counselors
• Information provided during counseling sessions

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address, browser type, and device information
• Operating system and internet service provider
• Pages visited, time spent on our website, and navigation patterns
• Referring website, search terms, and clickstream data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

• Provide expert guidance and transparent counseling services
• Connect you with suitable online degree programs and educational institutions
• Offer end-to-end support throughout your application process
• Process your inquiries and facilitate applications to partner universities
• Communicate updates about programs, services, and educational opportunities
• Provide personalized recommendations based on your profile and preferences
• Improve our website, services, and user experience
• Send newsletters, blog updates, and educational content (with your consent)
• Maintain and analyze our business operations
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information with:

• Partner Universities and Educational Institutions: When you express interest in or apply to their programs
• Service Providers: Third-party vendors who assist us in operating our website, conducting business, and providing services
• Professional Advisors: Consultants, lawyers, accountants, and auditors who assist in our operations
• Legal Requirements: When required by law, court order, or to protect our legal rights and safety
• Business Transfers: In connection with any merger, acquisition, sale of assets, or transfer of our business

We do not sell your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience and remember your preferences
• Analyze website traffic and understand user behavior
• Personalize content and advertisements
• Provide social media features and analyze engagement

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality and your user experience.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update, correct, or complete inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-Out: Unsubscribe from promotional emails and marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Restrict Processing: Request limitation on how we use your information
• Withdraw Consent: Withdraw consent for data processing where applicable
• Object: Object to processing of your information for certain purposes

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and provide ongoing services. When your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, including partner university websites, social media platforms, and other educational resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and service providers. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: